AI telephone assistants for IT service providers & agencies

Sounds human. Always available.

Whether support requests, qualifying leads or connecting with accounting. FlowLyne answers all your calls and can also be used as a white label solution for your customers.

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Experience FlowLyne in use at IT service providers

Report a problem
(2:53)
Qualify new customers
(2:44)
Question about the invoice
(0:27)

Successfully used by IT service providers

"Our AI telephone assistant performs several tasks for us: Firstly, as a receptionist, it connects callers with the right contact person. Secondly, it relieves our 1st level support team. We also install FlowLyne as a whitelabel solution for our customers via the partner program."
- Tobias Schlesiger, Owner, Tobsen IT

Seamless integration with your industry software

More efficiency through direct connection to ticketing systems, CRM, calendar, project management and more

...and numerous other systems

FlowLyne as a white label solution for your customers

Expand your offering with a powerful AI phone assistant! As a reseller, you can seamlessly install FlowLyne for your customers and provide them with intelligent call handling. Without any development effort on your part, you benefit from a proven solution that automates processes, improves availability and relieves the burden on companies.

Partner program

You too can use FlowLyne in your online store with little effort

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Frequently asked questions

  • Setup is straightforward and requires no technical skills. You can configure your own AI telephone assistant in your FlowLyne account in less than 5 minutes.

  • Your telephone assistant can be reached on a dedicated telephone number that we will send you as part of the setup process. All you need to do is set up forwarding from your telephone to this number and your calls will be answered by your telephone assistant.

  • Yes, you can customize your assistant to suit your needs. Whether you want to provide information, forward calls or record requests - you can set up your assistant to suit your requirements with just a few clicks via your FlowLyne account.

  • The assistant can process both simple and complex requests, depending on how it is programmed. If necessary, it can record detailed information and ensure that it is forwarded to the right place.

  • Your assistant automatically knows the content of your website. If you would like to provide your assistant with additional information, you can upload relevant documents such as frequently asked questions or product brochures to your FlowLyne account.

  • Yes, the assistant can be personalized to fit your brand, including the greeting, conversational style and preferred ways of responding.

  • If the assistant cannot process a request, it takes a message or forwards the call to a human, depending on your specifications.

  • Data protection is our top priority. All conversations and information are processed securely in accordance with applicable data protection regulations such as the GDPR. 

  • Thanks to our advanced technology, the call flow and voice are very natural. Nevertheless, it cannot be ruled out that a caller will notice that it is an AI based on minor details. In our experience, however, the reactions are very positive as the AI usually resolves the caller's concerns better than a real person.

  • The assistants speak German and English as standard. Please contact us if you are interested in other languages.