Maximize capacity utilization with AI telephone assistant
Schedules, reserves and books around the clock
The AI telephone assistant answers your calls and makes appointments, bookings or reservations
Experience AI in action
No registration needed
Takes less than 5 minutes
No technical knowledge required
Create your own AI phone assistant for free in 2 minutes
Integrates directly with your booking software, reservation system and calendar
Cancel appointments
Callers can cancel their appointment with the AI telephone assistant and the AI deletes the appointment directly in the system
Check availability and enter dates
The telephone AI can look up availability directly in your system during the call, arrange appointments and enter them directly in the calendar
Identify callers
Using the caller's number, the AI telephone assistant can identify the caller before they pick up the phone by performing a lookup in the CRM system
...and numerous other systems
Always available = more sales
Natural conversations
With our advanced AI, every interaction feels completely natural to the caller
Available 24/7
Your AI phone assistant is always available so that no more calls are lost
Multiple calls at the same time
Can also talk to several callers at the same time so that your customers no longer end up on hold
Forwards if required
You can specify the situations in which the AI should forward the call to a human
Accurate answers
By uploading FAQs or product information, the AI can answer callers' questions competently
Cheaper than a human
Lower cost per minute than the minimum wage, with additional savings on recruitment, training, and overhead expenses.
Create your AI phone assistant in minutes
No registration needed
Takes less than 5 minutes
No technical knowledge required
Frequently asked questions
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Setup is straightforward and requires no technical skills. You can configure your own AI telephone assistant in your FlowLyne account in less than 5 minutes.
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Your telephone assistant can be reached on a dedicated telephone number that we will send you as part of the setup process. All you need to do is set up forwarding from your telephone to this number and your calls will be answered by your telephone assistant.
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Yes, you can customize your assistant to suit your needs. Whether you want to provide information, forward calls or record requests - you can set up your assistant to suit your requirements with just a few clicks via your FlowLyne account.
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The assistant can process both simple and complex requests, depending on how it is programmed. If necessary, it can record detailed information and ensure that it is forwarded to the right place.
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Your assistant automatically knows the content of your website. If you would like to provide your assistant with additional information, you can upload relevant documents such as frequently asked questions or product brochures to your FlowLyne account.
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Yes, the assistant can be personalized to fit your brand, including the greeting, conversational style and preferred ways of responding.
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If the assistant cannot process a request, it takes a message or forwards the call to a human, depending on your specifications.
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Data protection is our top priority. All conversations and information are processed securely in accordance with applicable data protection regulations such as the GDPR.
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Thanks to our advanced technology, the call flow and voice are very natural. Nevertheless, it cannot be ruled out that a caller will notice that it is an AI based on minor details. In our experience, however, the reactions are very positive as the AI usually resolves the caller's concerns better than a real person.
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Yes, this is possible in principle. However, this typically requires a connection to your internal systems, which can lead to a one-off set-up fee depending on the effort involved.
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The assistants speak German and English as standard. Please contact us if you are interested in other languages.