Leave the phone calls to your AI phone assistant

Answers your calls and handles them like a human being

Sounds human – but is always available, cheaper, and delivers consistent quality.

Experience AI in action

Processed calls

50.000+

Telephoned minutes

100.000+

Active AI assistants

1.000+

Satisfied users

700+

Table of contents

  1. Difference to classic telephone bots

  2. Advantages of AI telephone assistants

  3. Use Cases

  4. In which industries can an AI telephone assistant be used?

  5. What does an AI phone assistant cost?

  6. Inbound & Outbound

  7. Integration into external systems

AI phone assistants have nothing in common with classic phone bots!

Traditional telephone bots have been around for many years and have been unpopular with callers for many years. Callers are not understood, call flows are rigid, the voice sounds like a robot and is too slow - simply not a pleasant call experience with a high potential for frustration.

AI telephone assistants are completely different. Due to technological breakthroughs, AI phone assistants sound like a human, have natural conversations and handle the call like a human.

The setup has also become radically simpler. Instead of laboriously formulating each call scenario in elaborate "if-then" formulations, you give the telephone AI the call target and the context, but then leave it up to the AI how it responds to the caller to get to the target.

How AI phone assistants work

Advantages of AI telephone assistants

Sounds like a real person

Thanks to advanced technology, the AI speaks like a human. This makes the conversation feel completely natural for the caller (not like classic bots!)

Available 24/7

Your AI phone assistant is always available and can also talk to several callers at the same time

Versatile in use

Can answer questions, forward, schedule, take orders, create support tickets - and much more

Cheaper than a human

Lower cost per minute than the minimum wage, with additional savings on recruitment, training, and overhead expenses.

Competent & consistent

The AI draws on all the documents provided to it to give knowledgeable answers and never gets flustered

Control & Insights

Access comprehensive analyses and call summaries

AI telephone assistants can be used in any industry

AI telephone assistants can be configured flexibly and individually, i.e. the behavior and the target can be set so that the call is processed exactly as you need it. Due to this flexibility, they are used in a wide range of industries and

Real estate & construction
- Real estate agent
- Property management
- Architects
- Construction companies

KI telephone assistantfor real estate and construction

Health & Wellness

- Medical practices
- Dentists
- Physiotherapists
- Massage studios
- Beauty salons
- Hairdressers

AI telephone assistantsfor health and wellness

Gastronomy & hotel industry

- Restaurants
- Cafés
- Hotels & guesthouses
- Catering companies

AI telephone assistantsfor the catering and hotel industry

Technology & IT

- IT service provider
- Web designer
- Software company
- Hosting provider

AI telephone assistantfor IT service providers

E-Commerce

- Online stores
- Dropshipping providers
- E-commerce agencies
- Fulfillment service providers

AI telephone assistantsfor e-commerce

Successfully used in numerous companies in various industries

AI telephone assistants can perform various tasks for you

No more missed calls

Telephone AI as a switchboard

Your AI telephone assistant answers all calls, filters them according to relevance, answers questions, schedules, forwards or notes callbacks. This means you no longer miss any relevant calls without being distracted yourself.

Works for companies as well as individuals.

Maximize capacity utilization

Schedule, reserve and book via AI voicebots

The AI telephone assistant can arrange appointments, make bookings or reserve items. To do this, the AI telephone assistant is linked to the existing calendar system, booking software or reservation platform in order to check availability and enter appointments directly.

Customized

Tailored to Your Needs

With the help of our modular system, you can create your own AI telephone assistant in just a few clicks to process your calls exactly the way you want.

AI telephone assistant for customer support

Answering customer inquiries and entering tickets

AI telephone assistants can answer common questions and provide first-level support. If the telephone AI is at a loss, it can understand the customer's problem in detail and enter it neatly into a ticket. To do this, the AI voice bot is linked to the existing support software or ticket system.

Boost your sales

Qualify interested parties and arrange appointments

In sales, AI telephone assistants can answer inquiries, qualify callers and arrange follow-up appointments with the sales team. By connecting to the CRM, the telephone bot can create leads or update entries.

Always be available

AI answering machine takes calls when no one is available

The AI mailbox conducts a natural conversation instead of just recording. It asks specific questions to understand the issue in detail and sends a compact summary via WhatsApp or email.

What does an AI phone assistant cost?

An AI telephone assistant is usually billed according to telephone volume. Sometimes a one-off set-up fee is added (FlowLyne has no set-up fee).

AI telephone assistants are definitely cheaper than call centers or minimum wage.

Create your AI phone assistant in minutes

  • No registration needed

  • Takes less than 5 minutes

  • No technical knowledge required

Frequently asked questions

  • Setup is straightforward and requires no technical skills. You can configure your own AI telephone assistant in your FlowLyne account in less than 5 minutes.

  • Your telephone assistant can be reached on a dedicated telephone number that we will send you as part of the setup process. All you need to do is set up forwarding from your telephone to this number and your calls will be answered by your telephone assistant.

  • Yes, you can customize your assistant to suit your needs. Whether you want to provide information, forward calls or record requests - you can set up your assistant to suit your requirements with just a few clicks via your FlowLyne account.

  • The assistant can process both simple and complex requests, depending on how it is programmed. If necessary, it can record detailed information and ensure that it is forwarded to the right place.

  • Your assistant automatically knows the content of your website. If you would like to provide your assistant with additional information, you can upload relevant documents such as frequently asked questions or product brochures to your FlowLyne account.

  • Yes, the assistant can be personalized to fit your brand, including the greeting, conversational style and preferred ways of responding.

  • If the assistant cannot process a request, it takes a message or forwards the call to a human, depending on your specifications.

  • Data protection is our top priority. All conversations and information are processed securely in accordance with applicable data protection regulations such as the GDPR. 

  • Thanks to our advanced technology, the call flow and voice are very natural. Nevertheless, it cannot be ruled out that a caller will notice that it is an AI based on minor details. In our experience, however, the reactions are very positive as the AI usually resolves the caller's concerns better than a real person.

  • Yes, this is possible in principle. However, this typically requires a connection to your internal systems, which can lead to a one-off set-up fee depending on the effort involved.

  • The assistants speak German and English as standard. Please contact us if you are interested in other languages.