Maximize capacity utilization with AI telephone assistant

Schedules, reserves and books around the clock

The AI telephone assistant answers your calls and makes appointments, bookings or reservations

Experience AI in action

  • No registration needed

  • Takes less than 5 minutes

  • No technical knowledge required

Qualifies leads and arranges follow-up appointments with your team - automatically, around the clock

Natural conversations

With our advanced AI, every interaction feels completely natural to the caller

Available 24/7

Your AI sales assistant is always available and can handle multiple callers simultaneously

Qualifies leads

Your telephone AI qualifies callers according to your specifications and filters out unqualified contacts

Scheduling & forwarding

Qualified callers can be forwarded directly to the sales team or the AI can directly arrange a follow-up appointment

Accurate answers

By uploading FAQs or product information, the AI can competently answer the questions of interested parties

Call summaries

Receive a detailed summary of each call via email, SMS, iMessage or WhatsApp.

Integrates directly with your booking software, reservation system and calendar

Cancel appointments

Callers can cancel their appointment with the AI telephone assistant and the AI deletes the appointment directly in the system

Check availability and enter dates

The telephone AI can look up availability directly in your system during the call, arrange appointments and enter them directly in the calendar

Identify callers

Using the caller's number, the AI telephone assistant can identify the caller before they pick up the phone by performing a lookup in the CRM system

...and numerous other systems

Never miss a new customer again

Customers often buy from the provider they can reach the quickest. With an AI telephone assistant, you are always available for prospective customers.

Put your phone number back on your website

Stop losing website visitors: add a phone number to your website and let your AI phone assistant do the work for you. They answer inquiries, qualify callers and arrange follow-up calls with your sales team - turning more website visitors into real customers.

Let the AI step in when your team is unavailable

If your sales team is already available by phone for prospective customers, you can use the telephone AI as a stand-in. It takes over calls when all team members are busy or unavailable outside regular business hours.

Create your AI phone assistant in minutes

  • No registration needed

  • Takes less than 5 minutes

  • No technical knowledge required

Frequently asked questions

  • Setup is straightforward and requires no technical skills. You can configure your own AI telephone assistant in your FlowLyne account in less than 5 minutes.

  • Your telephone assistant can be reached on a dedicated telephone number that we will send you as part of the setup process. All you need to do is set up forwarding from your telephone to this number and your calls will be answered by your telephone assistant.

  • Yes, you can customize your assistant to suit your needs. Whether you want to provide information, forward calls or record requests - you can set up your assistant to suit your requirements with just a few clicks via your FlowLyne account.

  • The assistant can process both simple and complex requests, depending on how it is programmed. If necessary, it can record detailed information and ensure that it is forwarded to the right place.

  • Your assistant automatically knows the content of your website. If you would like to provide your assistant with additional information, you can upload relevant documents such as frequently asked questions or product brochures to your FlowLyne account.

  • Yes, the assistant can be personalized to fit your brand, including the greeting, conversational style and preferred ways of responding.

  • If the assistant cannot process a request, it takes a message or forwards the call to a human, depending on your specifications.

  • Data protection is our top priority. All conversations and information are processed securely in accordance with applicable data protection regulations such as the GDPR. 

  • Thanks to our advanced technology, the call flow and voice are very natural. Nevertheless, it cannot be ruled out that a caller will notice that it is an AI based on minor details. In our experience, however, the reactions are very positive as the AI usually resolves the caller's concerns better than a real person.

  • Yes, this is possible in principle. However, this typically requires a connection to your internal systems, which can lead to a one-off set-up fee depending on the effort involved.

  • The assistants speak German and English as standard. Please contact us if you are interested in other languages.

Any questions?