Looking for an ebuero alternative? Why an AI telephone assistant is the better solution

Many self-employed people and small businesses rely on telephone services such as ebuero to remain available for calls - even when no one is in the office. However, there is now a modern alternative that is cheaper, can do more and is available around the clock: An AI telephone assistant.

What does ebuero do - and what can an AI do better?

ebuero is an external telephone service where real employees answer calls on behalf of your company. As a rule, they take down callback requests or forward information.

An AI phone assistant like FlowLyne goes much further:

• Understands natural language

• Ask structured questions about the concern

• Book appointments directly

• Forwards if required

• Answers frequently asked questions automatically

And around the clock - without a break, vacation or lunch break.

Price comparison: ebuero vs. FlowLyne

The ebuero price list (as of May 2025, entry-level tariff):

• 59 € basic fee per month

• 1.39 € per accepted call

• 1.39 € per minute or part thereof

• +0.25 €/min for calls outside 07-19 h

A short 3-minute call can cost over €5 or over €1.50 per minute.

FlowLyne, on the other hand:

• 0.30 € - 0.50 € per minute

• No basic fee, no subscription, no contract commitment

• Billing to the second

• Available 24/7 at no extra charge

With FlowLyne, the same 3-minute call costs just €1.50 - 70% cheaper, with no fixed costs.

Functionality: Note recall was yesterday

While call center employees often only take callback requests, an AI telephone assistant offers significantly more automation:

Conclusion: The modern ebuero alternative is FlowLyne

Anyone looking for a cheaper, more flexible and more powerful alternative to ebuero should test an AI telephone assistant like FlowLyne. No basic fee, no waiting times - and ready to use straight away with a free starter package.